Refund policy

Refund Policy

At Enzo Velleti, every piece is created to bring bold, modern energy into your space. We take pride in the quality of our canvas prints and want you to feel confident in your purchase.

Returns

Because our artwork is made to order, we do not accept returns for change of mind.

However, if your order arrives damaged, defective, or incorrect, we will happily resolve the issue.

To request a replacement or refund, please contact us within 7 days of receiving your order.

When contacting us, please include:

Your order number
A clear photo of the issue
A brief description of the problem

This helps us resolve your request as quickly as possible.

Damaged or Incorrect Items

If your item arrives damaged during shipping or you receive the wrong product, we will replace the item at no additional cost or issue a refund where appropriate.

Refunds

If a refund is approved, it will be processed back to your original payment method. Please allow 5–10 business days for the refund to appear in your account depending on your payment provider.

Order Cancellations

Orders may be cancelled within 12 hours of purchase. After this time, production may have already started and cancellations may no longer be possible.